The 4 Point Plan for Angry Customers - KredX

The 4 Point Plan for Angry Customers

Angry customers are a familiar template for customer service executives. Here are a few helpful tips to get over this persistent problem. Anger is a common emotion in customer service. Often expertly channelled by enterprising customers, a customer service professional has to constantly be on his/her toes in order to deal with it properly. There…

Government Loans For Small Businesses - KredX

Government Loans For Small Businesses

Small businesses are offered government loans that can elevate their positions. Here is a comprehensive look at a few: The state provides opportunities for small businesses in the form of loans. These loans are generally seen as a transitional tools that will secure your long term sustenance goals through immediate fund generation. The government provides…

Does Your Business Need A Chatbot

Does Your Business Need A Chat-bot

Chatbots have been gaining a lot of business relevance lately. Here is a closer examination of their usefulness. The advent of chatbot technology has caused a lot of disruptions in today’s market space. Consumer awareness of chatbot technology, a decade ago was limited to AI based applications that could mimic an intelligent conversation. Later, these…

KredX is now ISO 27001:2013 certified

Announcement: KredX Is Now ISO 27001:2013 Certified

Digital security is paramount in the business world because of the growing dependence on technology that the world has gone through. Information management becomes a task that has much importance for sustainable customer retention in today’s age. In today’s day and age where businesses often struggle to meet industry standards, certifications that vouch for standard…