Why Customer Service Is Vital To Every Small Business And Startup

The One Aspect Every Small Business And Startup Should Focus On

Most businesses base themselves on the age-old business mantra, Customer is king, or they try to. All of us know how important customer service and subsequent customer satisfaction is. While this is easier to achieve for customer-facing businesses, it may not be so for businesses that operate online. You can try to bring in technology to automate customer service but let’s face it, you can never fully automate customer service. A personal touch in emails or messages is something that can never be replaced. As an early-stage startup or a small business, your initial set of customers is the most important to grow your brand. Let’s take a look at how customer service can be valuable for your business.

3 Simple Tips To Convert Your Small Business Website's Traffic Into Customers

3 Simple Tips To Convert Your Small Business Website’s Traffic Into Customers

Having a website for your business, no matter how small or big is crucial for every business’s credibility, but often gets ignored. So you’ve finally had one built! But how can you use this to grow your business? Your website’s success depends on the traffic it gets and increasing your website traffic is a time-consuming and expensive task. Can you ensure that the traffic to your website converts into customers? Here are three tactics to do just that!