How Your Business Can Benefit From Slow Growth

Is The Secret To Business Success Hidden In Slow Growth?

The prominent narratives about today’s startup culture are about those companies that are moving forward at an astronomical pace. The limelight concentrates on industry leaders who are constantly innovating and producing new cultural products that are implicitly intertwined with technological brilliance. This article is not about them. Slow growing businesses are people-centric. They concentrate on…

An Overview Of GoI's National Manufacturing Competitiveness Programme (NMCP) For MSMEs

An Overview Of GoI’s National Manufacturing Competitiveness Programme (NMCP) For MSMEs

The manufacturing sector contributes 17% to the country’s overall GDP of which 45% of the manufacturing sector’s output is contributed by the SME sector alone. The SME sector forms an integral part of the Indian manufacturing sector and enjoyed a sheltered existence with a high tariff on imports, fiscal incentives and a monopoly on the manufacture of certain goods. However, the reform era beginning 1991 opened India to trade agreements with other countries that proved advantageous to organizations that held a monopoly in their respective trades. To help with this and augment the global competitiveness of the Indian micro, small and medium enterprises (MSME), the Government of India in partnership with the MSME ministry launched a set of schemes under the National Manufacturing Competitiveness Programme (NMCP). These schemes which began to be implemented in 2006 aim to give these enterprises a competitive edge to survive in a liberalised economy.

How to beat your business competitors at their own game

Infographic: How To Beat Your Business Competitors At Their Own Game

Whether it be business or life in general, it’s all about “survival of the fittest” and getting ahead at the end of the day. Nobody wants to fall behind, especially in a business where you’ve put in blood and sweat to build it from scratch. But how do you make your mark in your business? How do you beat your competitors at their own game and emerge a winner? We’re here with a simple infographic to help you do just that.

Why Customer Service Is Vital To Every Small Business And Startup

The One Aspect Every Small Business And Startup Should Focus On

Most businesses base themselves on the age-old business mantra, Customer is king, or they try to. All of us know how important customer service and subsequent customer satisfaction is. While this is easier to achieve for customer-facing businesses, it may not be so for businesses that operate online. You can try to bring in technology to automate customer service but let’s face it, you can never fully automate customer service. A personal touch in emails or messages is something that can never be replaced. As an early-stage startup or a small business, your initial set of customers is the most important to grow your brand. Let’s take a look at how customer service can be valuable for your business.

Michael Jordan Kredx Monday Motivation

The Sports Legend Who Turned Every Failure Into Success

Who is the first person you think of when we say NBA? Michael Jordan of course! Basketball fans everywhere look up to this man. But do you think he had it easy? People probably think Michael Jordan learned to dribble and shoot like a pro when he was a kid. As talented as Jordan may have been growing up, he wasn’t considered the best. In fact, Jordan was told not to play basketball as the coaches couldn’t look past his height which didn’t even reach minimum height requirement. If this was the situation, how did he make it so far? How did he become the legend that he is today? This is the story of the greatest basketball player the world has probably ever seen.

How To Increase The Customer Experience Of Your B2B Business

How To Increase The Customer Experience Of Your B2B Startup

Is customer experience management important for a business to business (B2B) organisation? Yes! B2B companies recognise customer experience as a crucial component for growth and differentiation. However, fewer than 25% of them excel at it but certain companies are leaders with this and achieve higher than average revenue growth. How do these companies do it? With solid strategies and strong execution abilities, let us see how other B2B organisations help drive revenue growth through customer experience excellence.

Why Having A Credit Control Is Vital To Every Small Business

Why Having Effective Credit Control Is Vital To Every Small Business

Every small business owner would be familiar with the panic associated with customers paying late. It wrecks havoc with your business operations, your planning and regular payments to employees and other operational charges. In fact, it has been found that over 55% of the total value of B2B invoices in India were reported to be paid late according to a 2016 report by Atradius. This causes problems for the business and in turn, the other businesses it works with, thereby causing a negative cascading effect. To counter this, most businesses have in place a process called credit control. In simple words, it is a practice followed by businesses to ensure that customers don’t take too long to pay you by following up through emails or calls.